“An indispensable insight into the future of Shopping and how Retail must adapt to stay relevant to the "on my terms" customer." - Robin Phillips, The Watch Shop
One of the newest editions to our New Popular Business Books is a title by Kogan Page Limited, one of the world’s leading publishers of professional books and business content.
Amazon: How the World’s Most Relentless Retailer will Continue to Revolutionize Commerce is not an ordinary read. It’s like a handbook for e-commerce and m-commerce pros on “The Everything Store.”
Retail experts Natalie Berg and Miya Knights lay out in comprehensive fashion:
- The rationale behind the Whole Foods deal
- Amazon’s antitrust paradox
- Insights into the potential for voice recognition in retail
- E-commerce industry forecasts and predictions
- ...and much more.
Here are just a few of the many insights:
“Most of Amazon’s innovations catch competitors on the back foot, leaving them in an undesirable position of reacting to rather than leading change.”
The glue of the [Amazon] ecosystem is the prime membership ($119) – with some 100 million members to date.
Amazon and Bezos claim to be “customer obsessed.” The company may be “Earth’s most customer-centric company.”
Excelling in the ecommerce world with Amazon as a competitor requires companies to WACD, or do "what Amazon can’t do.”
At the time of writing this, Amazon's market cap is $887 billion.
For more Kogan Page publications, peruse the Gast Business Library Popular Business Collection today.